First Security Bank is Growing
Welcome Rocky Mountain Bank Customers!
- Online & Mobile Banking: All online and mobile banking services will be unavailable beginning Friday, July 19 at 5:00pm through the weekend. On Monday, July 22, you’ll be able to access online banking at www.fsbmsla.com and download the First Security Bank mobile app. Your login details will be provided in a separate mailing.
- Debit Cards & Checks: You will receive new First Security Bank debit card(s) and checks in the mail. You must activate your new card(s) and begin using your new checks starting on Monday, July 22. Note that your new debit card(s) will not work until activated. Your Rocky Mountain Bank debit card(s) and checks will no longer work beginning Monday, July 22.
- Routing & Deposit Account Number(s): Your routing number will change to 092901337 after Friday, July 19. The Rocky Mountain Bank routing number should not be used after Friday, July 19. Your deposit and loan account numbers will remain the same unless notified otherwise.
Your bill pay service will change when your banking relationship is transferred from Rocky Mountain Bank, a division of HTLF Bank to First Security Bank, Division of Glacier Bank. Please read this entire message if you use the Rocky Mountain Bank bill pay service. Action is required to ensure timely bill payment.
The Customer Notice of Change you recently received in the mail indicated that the payees that you have set up will be automatically moved over to the new system. Due to an unforeseen issue, your payees and scheduled payments will NOT be automatically moved over to your new First Security Bank online banking account.
Please complete the actions listed below. We are happy to answer any questions you have about this process and can be reached at 406.728.3115.
By 5:00 pm Mountain on Thursday, July 18, 2024:
- Save a record of all payees and scheduled payments. Rocky Mountain Bank will deactivate your existing bill pay service on Friday, July 19, 2024. Once your existing bill pay service is deactivated on July 19th, there is no way to retrieve your bill payment records.
- Identify any bills scheduled to pay on or after Friday, July 19, 2024 that may need alternative arrangements. Refer to the Payment Timing section below to determine how to handle payments with different scheduled payment dates.
Beginning Monday, July 22, 2024:
- Log in to your new First Security Bank online or mobile banking account to enroll in bill pay and set up your payees and payments.
- Your login details will be provided in a separate mailing. Click here to download the First Security Bank Missoula mobile banking app.
- Use our online or mobile banking guide for step-by-step bill pay enrollment and payment instructions.
Payment Timing
First Security Bank's bill pay service offers payments electronically or by paper check. Fortunately, most payees accept electronic payments. Please allow 1-2 business days for electronic payments and 5-7 business days for payments made by check.